Exhibitor Service Manual

The Online Exhibitor Service Manual is now available through Freeman, the official General Contractor of HPBExpo 2022. The Service Manual contains all the vital content to plan for your participation as an exhibitor. Use these documents as your primary reference guide for approved vendor orders and questions concerning details, directions, or forms that pertain to exhibiting.

Exhibitors can view, download, and/or print individual PDFs, or scroll to the bottom for one all-inclusive PDF. Save money on Freeman orders by visiting the HPBExpo Freeman Online Homepage and placing your service or rental orders directly online! Click on the individual Specialty Contractors at the bottom of the Exhibitor Service Manual page to determine which vendors offer online ordering as opposed to submitting a PDF form.

Carefully review each section of the Exhibitor Service Manual and complete any forms that are required for your participation at HPBExpo 2022. Be sure to share any important information with any of your staff involved with planning and/or attending HPBExpo. If you are unable to locate an order form for any product or service you need, please contact HPBA show management or Freeman so that we may assist you.

Please take note:

  • Some documents or online services may require you to create an account with FreemanOnline. Simply click the LogIn button on the top right of the page, then “Create an Account”, or login with a previously created account with Freeman.
  • Some documents posted in the Exhibitor Service Manual are not yet available for viewing. We are working hard to finalize these forms and will update as soon as possible. If you have any questions about documents that state “Not Yet Available”, please email Amy Jackson, Senior Manager of Exhibits.




1. Welcome
• Welcome Letter from Show Management

2. Show Information
• General Information for Exhibitors
• Deadline Checklist
• Badge Registration
• Hotel Reservations
• Meeting Space Overview & Order Forms
• Exhibitor Newsletters
• HPBA Membership Information
• Transportation Information
• GWCC Floor Plans/Maps
• International Visitors Information
• Who to Contact
• Targeted Move-In Information (for Show-Site Shipments)
• Targeted Move-In Floor Plan (for Show-Site Shipments)

3a. Trade Show Rules – Overview
• Trade Show Rules & Regulations
• Exhibitor Insurance Requirements/Order
• Exhibit Space Rental Charges & Payment Terms
• Atlanta Basic Fire Code Regulations
• Indoor Burning Requirements
• Outdoor Burning & Cooking Requirements
• Exhibitor Policies
• Fire Inspector Notice
• Georgia Labor Jurisdictions

3b. Trade Show Rules – Approval Forms
• Indoor Burning Request Form
• Outdoor Burning Request Form
• EAC Request Form & Insurance Sample
• Photography/Video Refusal Sign Order Form
• Variance, Hanging Sign, Food & Bev. Approval Request Form

4. Indoor Burning
• Indoor Burning Request Form
• Indoor Burning Requirements
• Mandatory Burn Meeting Notice
• Indoor Natural Gas Order Form (Edlen/GWCC)
• Freeman Fire Extinguisher Rental Form

5. Outdoor Burning
• Outdoor Burning Request Form
• Outdoor Burning Requirements
• Outdoor Cooking Requirements
• Mandatory Burn Meeting Notice
• Raw Food Order Form (Levy)
• Electrical Service Order Form (Edlen/GWCC)
• Freeman Tent Rental Order Form
• Freeman Tent Weights Order Form
• Freeman Fire Extinguisher Rental Form

6. Sponsorship, Marketing
• Marketing & Sponsorship Overview
• Sponsorship & Advertising Opportunities
• FREE Marketing Toolkit
• Update Exhibitor Profile (Online & Print)
• Additional Listing Request
• Show Floor Meeting Space Order Form
• New Product Pavilion & Att. Choice Awards

7. Official General Contractor – FREEMAN Intro & Pmt. Information
• Quick Facts/General Info
• Method of Payment Form
• Sustainability Brochure
• Georgia Labor Jurisdictions

8. Shipping
• Warehouse Shipping Labels
• Show Site Shipping Labels
• Hanging Sign Shipping Labels
• Targeted Exhibitor Move-In Information & Floor Plan (for Show-Site Shipments)
• Directions to Freeman Marshalling Yard
• Transportation Complete Brochure
• Exhibit Transportation Brochure
• Exhibit Transportation Order Form
• Shipping & Material Handing Info
• Outbound Shipping Order Form
• International Shipping Information

9. Material Handling – Exclusive Service
• Freeman Material Handling Brochure – What are Freight Services?
• Material Handling Capping System Letter
• Material Handling Order Form
• POV – Privately Owned Vehicle – Service Rates
• Privately Owned Vehicle – Regulations
• Mobile Unit & Vehicle Spotting Rates

10. Furnishings, Flooring & Cleaning
• Booth Furnishings Brochure
• Booth Furnishing Order Form
• Carpet Brochure
• Carpet/Vinyl/Turf Order Form
• Cleaning Order Form

11. Event Graphics
• Graphics Brochure
• Graphics Order Form & Artwork Guidelines

12. Labor Services
• Labor Jurisdictions
• Installation & Dismantle Brochure
• Installation & Dismantle Order Form
• Forklift & Rigging Labor Order Form
• Hanging Sign Labor Order Form
• Chain Hoist – Truss – Sign Rigging Order Form
• Structural Integrity Statement

13. Audio Visual
• Audio Visual Solutions Brochure
• Audio Visual Solutions Order Form

14. Other HPBExpo-Approved Vendors/Specialty Contractors
• Business Center Information (FedEx Office)
• Catering – Exhibitor Menu (Levy)
• Catering – Exhibitor Order Form (Levy)
• Catering – Sampling Authorization Request (Levy)
• Electrical Service Order (Edlen/GWCC)
• Lead Retrieval -Badge Scanner- Brochure (Compusystems)
• Liability Insurance Program Form (Rainprotection Insurance)
• Nat. Gas/Air/Water/Drain Order (Edlen/GWCC)
• Photo and Video Order Form (Joe Orlando)
• Plant & Floral Order Form (National P&F)
• Security Order Form (DTA Security Svc.)
• Telephone & Wired Internet Order Form (CCLD)
• Wireless Internet Service Order (CCLD)
• Utilities Manual Forms (Edlen/GWCC)
Electric/Air/Water/Drain/Natural Gas/Sinks/Lighting/Cable MANUAL FORMS (incurs $25 Processing Fee)

Download Printable Table of Contents


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