FAQs

HEALTH & SAFETY INFO & FAQS

GENERAL QUESTIONS

What is HPBExpo?

The Hearth, Patio & Barbecue Expo is North America’s largest indoor-outdoor living showcase. Every year, over 300 leading hearth, patio, and barbecue manufacturers and suppliers exhibit and demonstrate their latest home heating solutions; grills, grilling accessories, and fully-equipped outdoor kitchens; casual patio furniture, billiards, and outdoor accents; water and landscape features; all-weather entertainment products; and more. It’s also a one-stop-shop for retailers nationwide to find not only the latest products for their showrooms, but also the latest services and technologies for their companies. HPBExpo is open to trade only.

Who attends HPBExpo?

The show attracts more than 5,000 specialty and mass market retailers, installing distributors, builders and remodelers, HVAC service contractors, LP and hardware dealers, and professionals interested in getting a first-look at the indoor-outdoor living innovations that consumers will be asking for in the seasons ahead.

Who exhibits at HPBExpo?

Manufacturers and distributors of hearth, patio, barbecue, billiard products, and more, exhibit at HPBExpo. Retailers can find not only the latest products for their showrooms, but also, the latest services and technologies for their companies.  View a complete list of exhibitors to date.

What are the product categories on display at HPBExpo?

At HPBExpo, one can find a plethora of hearth, pool and spa, casual furniture, billiard products, barbecue and accessory products on display.  Click here for the full exhibitor list, then select Product Search to see a listing of product Categories.

When and where is HPBExpo  2022?

HPBExpo 2022 is March 2 – 5 at Georgia World Congress Center in Atlanta, GA. Indoor exhibits are located in Building C.  Outdoor Burn Area exhibits are located outside the Convention Center in the Yellow parking lot.

Exhibition: March 3 – 5, 2022; Education: March 2 – 5, 2022

How much does it cost to park at  Georgia World Congress Center?

Up-to-date parking information is available on the Center’s website: Parking Details

Where are future HPBExpo’s being held?

HPBExpo 2023
Louisville, KY
March 10 – 13
Kentucky Exposition Center

HPBExpo 2024
Nashville, Tennessee
February 12 – 15
Music City Center

HPBExpo 2025
New Orleans, Louisiana
March 26 – 29
Ernest N. Morial Convention Center

What are the trade show/exhibit hours?

Thursday, March 3: Indoor Exhibit Hours ~ 10:00am – 5:00pm
Outdoor Exhibit Hours ~ 10:00am – 7:30pm (extended for the Tailgate & Cook-Off Events)
Friday, March 4: Indoor/Outdoor Exhibit Hours ~ 9:00am – 5:00pm
Saturday, March 5:
 Indoor/Outdoor Exhibit Hours ~ 9:00am – 3:00pm

Indoor exhibits are located in Building C.  Outdoor Burn Area exhibits are located outside the Congress Center in the Yellow Parking Lot (entrance on Gray St NW).

Are children permitted to attend the show?

In accordance with display rules and regulations and security measures, children under the age of 12 are prohibited from entering the trade show floor and outdoor burn area at any time, including infants. There will be no exceptions to this rule. Children 12 and older must have a badge to enter exhibit halls and Outdoor Burn Area.

Can I take pictures of exhibits?

Cameras will be allowed on the show floor, but no picture taking, including cell phone pictures, is allowed without the express approval of a company representative in the exhibitor booth that is being photographed.

 

ATTENDEE QUESTIONS

When does badge Pre-Registration open?

Pre-Registration opens Online, by Email, and fax September 10, 2021.

How do I register my company? When do we get our badges?

Attendees can register company personnel beginning September 10 online.  A Pre-Registration Form may also be downloaded for sending by Email or fax from the web registration Main page.  All pre-registered individuals must pick up badges onsite.  Onsite badge registration will also be available in Atlanta.

Can anyone register for HPBExpo?

HPBExpo is open to trade only. Your company must be in the industry: hearth, patio, or barbecue retailer, service (chimney sweep/installer), distributor, manufacturer, manufacturer rep, associate, non-profit, mass merchant, hardware, propane dealer, designer, remodeler, builder, landscaper, or architect.

What does it cost to attend?

HPBA/Affiliate Members receive complimentary badges based on their membership. Member* badges over the complimentary allotment are $50 pre-registration and $75 onsite. The non-member* badge fee is $75 per badge.

*NOTE: Manufacturers (HPBA Member or Non-member) not exhibiting at HPBExpo 2022 will pay a higher badge fee.

Can I register as a non-member?

Yes, your company must be in the industry: hearth, patio, or barbecue retailer, service (chimney sweep/installer), distributor, manufacturer, manufacturer rep, associate, non-profit, mass merchant, hardware, propane dealer, designer, remodeler, builder, landscaper, or architect. The non-member* badge fee is $75 per badge. *NOTE: Non-member manufacturers not exhibiting at HPBExpo 2022 will pay a higher badge fee.

When is the badge Pre-Registration deadline?

Emailed and faxed forms must be received by February 22 to be considered processed. Online registration will remain open until 2:00pm EST on Saturday, March 5. Onsite registration will open Tuesday, March 1 at 1:00pm.

When is the refund/cancellation deadline?

Refunds for Expo Badge Registration, Education Courses, NFI Certification, and meetings and events, less a $10 administrative fee, will be made if the request is received in writing by January 27, 2022. No refunds will be made after that date. HPBA and CompuSystems will not accept a cancellation/refund request over the phone. All refunds will be processed after Expo in the HPBA office. No refunds for Expo Badge Registration, Education Courses, NFI Certification, or meetings and events will be made for payments received onsite.

When does onsite registration open for attendee Badge Pick-Up?

Badge Pick-Up will open for Exhibitors and Attendees on Tuesday, March 1 at 1:00pm, and remain open until 2:00pm on Saturday, March 5.

How do I check the status of my registration?

Your registration status can be checked online by going to the special link located in the email confirmation you received after registering.  You may also call CompuSystems Customer Service at (855) 326-4496 toll free or (224) 563-3118. Indicate that you are an HPBExpo 2022 registrant.

How can I make changes or additions, if I already registered?

Changes and additions can be made online by going to the special link located in the email confirmation you received after registering. You may also call CompuSystems Customer Service at (855) 326-4496 toll free or (224) 563-3118 to update your registration over the phone. Indicate that you are an HPBExpo 2022 registrant.

 

EDUCATION & NFI CERTIFICATION QUESTIONS

I’m NFI Certified. How many CEUs will I earn at HPBExpo?

Go to www.nficertified.org and login using your last name and NFI ID number. You will find out how many CEUs you have and how many you will need to renew. All education sessions at Expo qualify for both NFI and CSIA CEU’s. IF you are NFI or CSIA certified or both you will get CEU’s for attending sessions at HPBExpo.

I’d like to present a program at an upcoming HPBExpo. How do I go about submitting my request?

Please call (703) 524-8030 to discuss future program opportunities.

How can I register for education sessions at HPBExpo?

You must be registered for HPBExpo to attend education sessions and NFI Certification. Go to Register Now (coming soon) on the website.  A Pre-Registration Form may also be downloaded for sending by Email or fax from the web registration Main page. The Three-Day Education Passport covers all general sessions in the program and the Single Session Ticket covers ONE specific session in the program, EXCEPT NFI Certification and those courses which require materials fees.

To sign up for NFI Certification during Expo, you must purchase through the NFI Certification website.  For questions and more information, please call (703) 524-8030.

To send Pre-Registration Form by Email: pratt@hpba.org Fax: (703) 522-0177.  Forms cannot be mailed.

Can I register for education/certification onsite?

Yes, you can add the Three-Day Education Passport and Single Session Ticket at the show.  You can also add NFI Certification at the show, but you should register in advance to have time to study the manual.

Can I register multiple people with one contact name?

You will need to register each individual person, although one person can perform the task.

Do I need to register separately for each course?

Aside from specially-marked courses with a separate materials fee and the NFI programs, you only need to select the Education Passport you are interested in (Three-Day or Single Session).

How can I add education if I already registered to attend?

Changes and additions can be made online by going to the special link located in the email confirmation you received after registering. You may also call HPBExpo Registration Customer Service at (855) 326-4496 toll free or (224) 563-3118 to update your registration over the phone.

If I register for NFI, will I get the book in advance?

Yes, the study manual of the certification you registered for will be sent to you once you have completed registration. The shipping deadline is February 22, 2022.

How long does it take to receive the manual?

All manuals are shipped via USPS which usually takes between 2-3 business days.

I’m taking the test and also some classes. If I pass the test will those courses count for CEUs?

Yes, if you are successful in passing the examination, you will receive CEU credit for any courses you attended.

Does the education program offer CEU credits?

Many education classes do offer CEU credits. Please refer to the education schedule by going to Education Info (coming soon)and refer to specific sessions to see if CEU credits are offered. Note: CEU information is provided in this schedule in anticipation of the number of CEUs approved for each session. However, the CEU Committee will make the final decision on CEU accreditation just prior to Expo.

All education sessions at Expo qualify for both NFI and CSIA CEU’s. IF you are NFI or CSIA certified or both you will get CEU’s for attending sessions at HPBExpo.

Will all the Expo sessions be available online?

We record as many sessions as possible, but we are not able to post them all. Some professional speakers will not allow their sessions to be posted online due to copyright issues, others do not use the microphone we provide and sessions with a lot of audience participation do not record well.

 

HOTEL & TRAVEL QUESTIONS

Where can I find a list of hotels and rates?

Reservations for hotels in the HPBA/HPBExpo housing block will be available online, by phone, and by fax September 10, 2021.

How can I make changes or cancellations to my hotel reservations?

Reservation changes and cancellations can be made online or by calling HPBExpo/OnPeak at (800) 388-8819 (Domestic Toll Free) or (312) 527-7300 (International) until February 5, 2022. After February 5, 2022, please contact your hotel directly.

Are complimentary shuttle buses provided?

Yes, complimentary shuttle buses will be provided to hotels in our block.  Click here to view a map of the HPBExpo official hotel block.

Where can I find additional information about Travel? Restaurants? Things to Do?

Atlanta information

 

EXHIBITOR QUESTIONS

What does it cost to exhibit at HPBExpo?

Exhibit Space Fees

Member Category: $30/32 per square foot~*

HPBA members paying dues under the Manufacturer, Distributor, or Associate membership categories and in good standing at the time of the Expo.

Non-Member Category: $37/39 per square foot^*

Fees applies to Exhibitors that are not members of HPBA or in good standing at the time of Expo; HPBA Retail or Service Category members.

First-Time Exhibitor Discounted Category: $30/32 per square foot

Exhibitors that have never been a member of HPBA and have never exhibited in the HPBExpo.

+Secondary, higher price applies to indoor corner booths and all outdoor space over and above indoor space contracted.

~Member exhibitors with 2,000 sq. ft. or more will receive a $0.40 discount per sq. ft.

^Non-member manufacturers that do not produce or exhibit hearth products, grills, or fuels are eligible for the member category rate of $30/32 per square foot.

What does the cost of booth space provide?

The booth fee covers the space for your exhibit. Linear booths will be set with an 8’ high back drape, 3’ high side dividers, and a 7”x44” one-line identification sign with company name and booth number. Booths over 300 sq. ft. are not automatically set with signage; however, signage is available upon request. Any carpeting, electric, furniture, telephone, etc. is ordered separately through the show decorator or appropriate contracted vendor. Drayage (material handling) fees are not included in the booth price and will be billed by the show decorator, Freeman, to individual exhibitors.

Am I allowed to share booth space with another company?

No. According to the HPBExpo Rules & Regulations, Section 5, “Subletting of Space Prohibited – Exhibitors are not permitted to assign or sublet a booth or any part of the space allotted to them, nor shall they exhibit, or permit to be exhibited in their space, any merchandise or advertising materials that are not part of their company’s regular product lines.”

Does exhibitor staff need to register for badges?

Yes, all exhibitor company staff and family must have a badge. Booth contracts and payments must be processed prior to badge registration. Badge registration opens September 10.

How do I register my staff? When do we get our badges?

Exhibitors can register staff beginning September 10 online.  A Pre-Registration Form may also be downloaded for sending by Email or fax from the web registration Main page.  All pre-registered exhibitors must pick up badges onsite.  Onsite badge registration will also be available in Atlanta.

When does onsite registration open for exhibitor Badge Pick-Up?

Badge Pick-Up will open for Exhibitors on Tuesday, March 1 at 1:00pm. Prior to this date and time, you will need to see onsite security for a wrist band which allows set-up personnel entry into exhibit hall. Plan to have proper identification to obtain a wrist band.

What Sponsorship Opportunities are available?

For a complete Sponsorship & Advertising options listing, coming soon!

When is the Exhibitor Service Manual (ESM) published?

The Exhibitor Service Manual will be available online in the Exhibit section in November 2021. Exhibitors will view and/or download forms, and have the option to place some orders electronically from the online Exhibitor Service Manual. Printed copies of the manual are not available.

What is the New Product Pavilion and how does my company submit an entry?

Located on the show floor, the New Product Pavilion showcases new and exciting products and is a draw for attendees. Details and an online entry form will be available at www.hpbexpo.com within the Exhibit by November 2021.

Products must be introduced to the market after HPBExpo 2020. Companies must be an HPBExpo 2022 exhibitor to be eligible for New Product Pavilion entry. Each product displayed in the New Product Pavilion will be an eligible entry for the 2022 Attendees’ Choice Awards (for either the hearth or outdoor living category).

Who is the official Show Contractor?

Freeman is the official show contractor for HPBExpo 2022. Check the online Exhibitor Service Manual for links to order products and services from Freeman.

What are the  2022 Material Handling Rates?

All advanced shipments received at the Freeman warehouse as well as all shipments received onsite or driven to the Center and/or Outdoor Burn Area will incur a material handling fee by the official general contractor, Freeman. Exhibit materials that can be hand-carried in one trip from the parking lot by the exhibitor will not incur material handling fees. Dollies, hand trucks, or other means of wheeled transport are not permitted for hand-carry. Cars, Mini-Vans, Small Pick-Up Trucks, Full-Size Vans, and Large Pick-Up trucks requiring use of the dock area will be unloaded by Freeman for per-vehicle-load fee. Vehicles larger than a large pick-up truck, including those with trailers will be unloaded at the main dock at the published per hundred weight rates.

The 2022 material handling fee schedule is available in the online Exhibitor Service Manual (available by November 2021).