Cancellation and Refund Policy

Fees paid for registration and education passports are non-refundable. For questions, please send in writing to pratt@hpba.org.

Exhibitors may cancel or withdraw booth participation; however, no refund shall be made regardless of reason.

Any disruptions in the event platform to sessions that are being streamed, or any other incidents during the event, that are out of the show organizers’ control will not be eligible for a refund.

Event Registrations are Non-Transferrable

Attendees may not share or transfer access to HPBExpo to any other individual or entity. Sharing passes or providing access to any unregistered person is in direct violation of the HPBExpo policy and may warrant removal from the platform without a refund.

Changes to Your Event Registration

If you need to make any changes to your registration, you may do so by contacting HPBExpo Registration at pratt@hpba.org.

Declined Credit Card
Registrant will receive a decline message.

Code of Conduct

By registering for HPBExpo 2022, all attendees and exhibitors agree to the following Code of Conduct:

HPBExpo/HPBA is committed to creating a safe and inviting environment for all attendees, regardless of age, gender, sexual orientation, disability, ethnicity, nationality or religion. We invite all attendees to help make HPBExpo 2022 a safe and welcoming space for all attendees.

All communication during HPBExpo 2022 should be appropriate for a professional audience. We do not condone harassment of HPBExpo attendees or participants in any form. Intimidating, harassing, abusive, discriminatory, derogatory or demeaning conduct, including personal or political attacks, inappropriate use of nudity and/or sexual images, trolling or sustained disruption of sessions will not be tolerated.

HPBExpo/HPBA reserves the right, at its discretion, to remove participants from the platform, without refund, for any unacceptable behavior or violation of the Code of Conduct. If you are being harassed or notice someone else being harassed during HPBExpo 2022, please contact HPBExpo staff immediately at vandermark@hpba.org for assistance.

HPBA and HPBExpo List Solicitation Warning

As with many trade shows, bogus and no-name companies have been contacting HPBExpo exhibitors, attendees, and HPBA members, claiming to represent HPBExpo (and/or leaving out important information so that it’s ambiguous whether they represent us), offering HPBExpo attendee lists or industry contact lists. They are likely combing through our online exhibitor list and doing their own research on how to contact you, as we do not list exhibitor phone or email addresses online in our exhibitor list.

As this continues to occur more and more, we want to ensure that you are aware that these companies have NO affiliation with HPBExpo. They do not have our attendee list. If you look at the breakdown of what some of these companies are offering, it does not match our audience. The lists they are offering are either self-gathered public information or a complete scam altogether.  Please do not purchase any list from any company or individual claiming to have use of HPBExpo’s database, attendees, or contact information, as we do not sell this information. It is our goal to inform you that you will most likely be contacted, and that you should not respond to these offers. We also ask that you forward these offers to us, so that we may send cease and desist letters, in an effort to fight off these solicitations.


Have additional questions?

Registration: pratt@hpba.org

Exhibitor: amyjackson@hpba.org

General Info: info-hpbexpo@hpba.org


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